Accessibility Statement

This accessibility statement applies to the website www.eclipsebiofarmab.se.
This statement was published on 3 June 2025 and is reviewed on an ongoing basis. The most recent update was made on 1 July 2025.

Eclipse Biofarmab provides products intended primarily for horse owners and leisure riders, mainly within Europe. Our range includes products for horses as well as dogs and cats.

This website is subject to the Act on Accessibility of Certain Products and Services, which implements accessibility requirements for certain consumer services, including e-commerce.

This statement describes how the website complies with applicable accessibility requirements and how you can contact us if you encounter accessibility issues.

Compliance status

We are actively working to improve the accessibility of this website. Measures are being implemented in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1.

The website is partially compliant with accessibility requirements due to the shortcomings described below.

Known accessibility issues

We are aware that some parts of the website are not fully accessible.

In particular:

• Certain PDF documents are not fully accessible.
• Some images lack alternative text.
• Some elements do not meet recommended color contrast levels.

We are working continuously to address these issues as part of an ongoing remediation plan.

Accessibility issues affecting users with visual impairments

Images without alternative text
Some images lack descriptive alternative text, which may prevent screen reader users from understanding the content or purpose of the image.

Insufficient color contrast
Some text and interface elements do not meet minimum contrast requirements, which may make content difficult to read for users with reduced vision.

Form fields without labels
Some form fields are not correctly labeled, which may make it difficult for screen reader users to understand their purpose.

Buttons without clear labels
Some buttons do not contain sufficiently descriptive text or accessible labels, which may affect usability for assistive technology users.

Links without descriptive text
Some links do not clearly describe their destination, which may make navigation more difficult for screen reader users.

Feedback and contact information

If you experience accessibility issues on this website or wish to provide feedback, please contact us:

Email: info@eclipsebiofarmab.se

If you need assistance using the website or completing a purchase, our customer service team will be happy to assist you.

Customer Service
Email: info@eclipsebiofarmab.se
Phone: +46 431 445 900
Opening hours: 07:30–16:00, Monday to Friday (excluding public holidays)

Supervisory authorities

If you are not satisfied with how we handle your feedback, you may contact the relevant supervisory authorities.

You may report accessibility issues to the Swedish Agency for Digital Government (DIGg).

Supervision of accessibility legislation is also carried out by the Swedish Post and Telecom Authority (PTS). Further information is available at:
https://www.pts.se/